Service for our Swiss customers
Display of the Swiss VAT on our homepage:
If you have selected Switzerland as country of delivery, we display the Swiss VAT of 8.1% or 2.6% in our online shop.
Shipping costs Switzerland:
| Standard shipping: | 14,99 € |
| Per bulky good: | 39,99 € |
| Per bicycle: | 199,99 € |
| Per trekking bike: | 199,99 € |
If you have selected an EU Country as the delivery address and then want to export the goods to Switzerland yourself, please follow the steps below:
If you export the goods outside the EU we can refund the VAT if you submit a copy of your invoice along with the original „export certificate. Please keep a copy for your records and send the documents in by mail.
The total value of the delivered goods including VAT must exceed 50 euros.
You can print out the export certificate (“Ausfuhrbescheinigung”) under the following Link.
Country specific taxes or custom/import fees:
In addition to the shipping costs charged by us there may be further charges due when importing the goods. Those are usually local taxes and if applicable custom fees.
Important information on returning items from Switzerland
The following documents must be enclosed with the return shipment:
- completed customs declaration (form CN23)
- a copy of the original invoice
Please attach these required customs documents to the outside of the package in a shipping bag.
Our identification number is DE5333318.
Informations for swiss customers
- Every parcel is checked by customs, you will be charged custom fees.
- For returned goods, that you had to pay custom fees for, you may be able to receive a refund of the Vat charged from the local customs office.
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