Contact & Service
Do you have any further questions about an article you would like to order? Or questions about the order itself? You are wondering why your order has not yet arrived or how you can return an item? Then this is the right place for you! We have gathered the answers to the most common questions to help you find what you need as quickly as possible.
You can find answers to frequently asked questions in our FAQs.
to the FAQsIf you cannot find the answer to your question in our FAQs, please use the contact form to contact our support team directly.
Contact Form
Contact Details Onlineshop
H&S Bike-Discount GmbH
- Onlineshop -
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
No sales on site. Support only online and by phone
Business hours:
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm
Customer Service:
Phone: +49 (0) 2225 - 88 88 0
E-mail: info@bike-discount.de
Fax: +49 (0) 2225 - 88 88 199
Bike Support: (Mon-Fri: 8:00 - 18:00)
Phone: +49 (0) 2225 - 98 90 590
E-mail: bikes@bike-discount.de
Bike-Returns:
Phone: +49 (0) 2225 - 98 90 135
Contact Details Megastore
Bike-Discount Megastore
- Store -
Auf dem Kirchbüchel 6
53127 Bonn
Germany
Opening Hours:
Monday - Friday: 10 am - 8 pm
Saturday: 10 am - 6 pm
Customer Service:
Phone: +49 (0) 228 - 97 84 80
E-mail: megastore@bike-discount.de
Fax: +49 (0) 228 - 62 04 824
Contact
Our support- and serviceteam is here for you:
Alternatively, you can use our Contact form:
Contact Details Onlineshop
H&S Bike-Discount GmbH
- Onlineshop -
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany
Sales and inquiries available only online and by telephone!
Business hours distribution:
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm
Hotline Components and Clothing:
+49 (0)2225 - 88 88-0
info@bike-discount.de
Hotline Bikes:
+49 (0)2225 - 98 90 590
info@bike-discount.de
Fax:
+49 (0)2225 - 88 88-199
Contact Details Megastore
Bike-Discount Megastore
- Store -
Auf dem Kirchbüchel 6
53127 Bonn
Germany
Opening Times:
Monday - Friday: 10 am - 8 pmSaturday: 10 am - 6 pm
Website:
Components and Clothing:
+49 (0)228 - 97 84 80megastore@bike-discount.de
Sales dept. bikes and frames:
+ 49 (0)228 - 97 84 80radverkauf@bike-discount.de