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Over the last 25 years, the company H&S Bike-Discount has envolved into one of Europe's biggest Onlineshops for bikes and components. We are looking for new staff for our constantly growing company in Grafschaft-Gelsdorf. We offer you to become a part of a young, dynamic and motivated team, a profound initial training, personal responsibility, challenging tasks and a secure and modern job.


Order Processing


Job description:
  • general administrative work and correspondence
  • telephone and written customer care (nationally and internationally)
  • computerised processing of orders both from Germany and abroad (also with customs clearance)
  • delivery date coordination

  Job requirements:
  • confident mastery of MS Office software and the internet
  • written and spoken English skills as basic requirement
  • profound communication skills, both, written and spoken
  • independent, structured way of working, even under pressure
  • customer-focused, entrepreneurial thinking and action
  • ability to work in a team
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Buyer

You as a buyer make a considerable contribution to the developement of our assortment of goods, as well as the market orientation.

Job description:
  •     scheduling and monitoring of the delivery dates
  •     preparing and leading purchasing negotiations
  •     arket observation
  •     supplier management
  •     improvement of our product management systems
  •     product management

Job requirements:
  •     final completed commercial training/study
  •     profound knowledge of the industry and bikes in general
  •     negotiating skills and perseverance
  •     sound and convincing manner
  •     profound communication skills
  •     distinct feeling for trends
  •     very good organisationals skills
  •     great commitment
  •     flexibility and resilience
  •     excellent IT skills

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Complaints department / Service


Job description:
  •     processing and monitoring of customer complaints (from Germany as well as from abroad)
  •     communication with the manufacturer
  •     telephone and written customer care (nationally and internationally)

Job requirements:
  •     confident mastery of MS Office software and the internet
  •     written and spoken English skills as basic requirement
  •     profound communication skills, both, written and spoken
  •     independent, structured way of working, even under pressure
  •     customer-focused, entrepreneurial thinking and action
  •     ability to work in a team
  •     ability to work under pressure
  •     knowledge on bikes

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Please send your application preferably by e-mail to:

H&S Bike-Discount GmbH
Marco Dobra
Wernher-von-Braun-Str. 15
D-53501 Grafschaft

m.dobra@bike-discount.de

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