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Display of the 19% (7%) VAT on our homepage:

If you have selected Switzerland as country of delivery, we will still display the German VAT for each article in our online shop. However, since 01.01.2019, you will only be charged the Swiss VAT of 7.7% or 2.5% in case of an actual delivery to Switzerland.

Your total amount is calculated as follows:

Displayed price online 116,00 € incl. 16% VAT
Calculation for price to be paid: 116,00 € / 1,16 x 1,077 = 107,70 €
Your invoice amount is 107,70 € plus shipping

Shipping costs Switzerland:

Standard shipping: 14,95 €
Per bulky good: 34,95 €
Per bicycle: 59,95 €
Per trekking bike: 79,95 €

If you export the goods outside the EU we can refund the VAT if you submit a copy of your invoice along with the original „export certificate. Please keep a copy for your records and send the documents in by mail.

You can print out the export certificate (“Ausfuhrbescheinigung”) under the following Link.

Country specific taxes or custom/import fees:

In addition to the shipping costs charged by us there may be further charges due when importing the goods. Those are usually local taxes and if applicable custom fees.

Important information regarding the return of products from Switzerland and other non-EU countries.

Informations for swiss customers
  • Every parcel is checked by customs, you will be charged custom fees.
  • If certain requirements are fulfilled we may cover the custom fees or refund those when you send in the invoice.
  • For returned goods, that you had to pay custom fees for, you may be able to receive a refund of the Vat charged from the local customs office.