Due to the current situation and our measures to protect our employees, it may take up to seven (7) working days before your order leaves our warehouse. We kindly ask you to refrain from extensively ordering different sizes of the same product in order to have a choice at home, as these orders may not be processed at the moment. We hope for your understanding in these challenging times and will do our best to ship your order as soon as possible - stay healthy!
Our team consists of experienced employees, who ride bicycles themselves in their leasure time and who have acquired a sound expert knowledge over the years. Should you have technical queries, we look forward to being at your disposal. firstname.lastname@example.org. Concerning queries, which even we cannot answer immediately, we look forward to calling you back after having gotten the necessary information. We thank you in advance for your understanding of the fact that the answering of e-mail-queries may turn out a bit shorter due to time constraints.
Please send your requests in German, English, French, Spanish or Italian, as otherwise your request cannot be taken into consideration at the moment. Many thanks for your understanding.
You're welcome to contact us by email or phone. Contact Details can be found here.