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Contact & Service

Do you have any further questions about an article you would like to order? Or questions about the order itself? You are wondering why your order has not yet arrived or how you can return an item? Then this is the right place for you! We have gathered the answers to the most common questions to help you find what you need as quickly as possible.

You can find answers to frequently asked questions in our FAQs.

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If you cannot find the answer to your question in our FAQs, please use the contact form to contact our support team directly.

Contact Form

Contact Details Onlineshop

H&S Bike-Discount GmbH
- Onlineshop -
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany


  No sales on site. Support only online and by phone

Business hours:
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm

Customer Service:
Phone: +49 (0) 2225 - 88 88 0
E-mail: info@bike-discount.de
Fax: +49 (0) 2225 - 88 88 199

Bike Support: (Mon-Fri: 8:00 - 18:00)
Phone: +49 (0) 2225 - 98 90 590
E-mail: bikes@bike-discount.de

Bike-Returns:
Phone: +49 (0) 2225 - 98 90 135

Contact Details Megastore

Bike-Discount Megastore
- Store -
Auf dem Kirchbüchel 6
53127 Bonn
Germany


http://www.megastore.bike  

Opening Hours:
Monday - Friday: 10 am - 8 pm
Saturday: 10 am - 6 pm

Customer Service:
Phone: +49 (0) 228 - 97 84 80
E-mail: megastore@bike-discount.de
Fax: +49 (0) 228 - 62 04 824

Contact

Our support- and serviceteam is here for you:


Alternatively, you can use our Contact form:


Contact Details Onlineshop



H&S Bike-Discount GmbH
- Onlineshop -
Wernher-von-Braun-Str. 15
53501 Grafschaft
Germany

Sales and inquiries available only online and by telephone!

Business hours distribution:

Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm

Hotline Components and Clothing:

+49 (0)2225 - 88 88-0 
info@bike-discount.de

Hotline Bikes:

+49 (0)2225 - 98 90 590
info@bike-discount.de

Fax:

+49 (0)2225 - 88 88-199

Contact Details Megastore



Bike-Discount Megastore
- Store -
Auf dem Kirchbüchel 6
53127 Bonn
Germany 

Opening Times:

Monday - Friday: 10 am - 8 pm
Saturday: 10 am - 6 pm

Website: 

http://www.megastore.bike

Components and Clothing:

+49 (0)228 - 97 84 80
megastore@bike-discount.de

Sales dept. bikes and frames:

+ 49 (0)228 - 97 84 80
radverkauf@bike-discount.de

Garage/Service:

+49 (0)228 - 97 84 80

Fax:

+49 (0)228 - 62 04 824
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