Contact Support- and Serviceteam

Our team consists of experienced employees, who ride bicycles themselves in their leasure time and who have acquired a sound expert knowledge over the years. Should you have technical queries, we look forward to being at your disposal. info@bike-discount.de. Concerning queries, which even we cannot answer immediately, we look forward to calling you back after having gotten the necessary information. We thank you in advance for your understanding of the fact that the answering of e-mail-queries may turn out a bit shorter due to time constraints.

Please send your requests in German, English, French or Italian, as otherwise your request cannot be taken into consideration at the moment. Many thanks for your understanding.

Contact - Components and Clothing


Business hours: Phone: +49 (0)2225-8888-120   eMailinfo@bike-discount.de
Monday - Friday 8:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m - 1:00 p.m.   

 

Our employee in order processing
Our employee in order processing
  Our employee in order processing
Our employee in order processing
  Our employee in order processing
Our employee in order processing

Advice in:   

 

Advice in:  

  Advice in: english
         
Our employee in order processing
Our employee in order processing
 
Our employee in order processing
Our employee
  Our employee in order processing
Our employee in order processing
Advice in:     

Advice in:  

  Advice in:   
         
Our employee in order processing
Our employee in order processing
   
Advice in:    

 

 

Contact - Bicycles


Business hours: Phone: +49 (0)2225-8888-222   eMailinfo@bike-discount.de
Monday - Friday 8:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.


Our employee in order processing bicycles
Our employee in order processing bicycles
Our employee in order processing bicycles
Our employee in order processing bicycles
Our employee in order processing bicycles
Our employee in order processing bicycles

Advice in:  
Special Knowledge:
MTB, Road

Advice in:  
Special Knowledge:
MTB, Road
Advice in:  
Special Knowledge:
Triathlon, Road
Our employee in order processing bicycles
Our employee in order processing bicycles
Our employee in order processing bicycles
Our employee in order processing bicycles
Our employee in order processing bicycles
Our employee in order processing bicycles
Advice in:  
Special Knowledge:
MTB, Road, Lightweight Construction
Advice in:  
Special Knowledge:
MTB, E-Bike, Trekking
Advice in:  
Special Knowledge:
Order processing

 

Contact - Claim and Replacement


Business hours:

Phone claim & return delivery

  eMail: info@bike-discount.de
Monday - Friday 8:00 a.m. - 6:00 p.m. +49 (0)2225-8888-132
Saturday 9:00 a.m. - 1:00 p.m. Phone damage in transit & package search
+49 (0)2225-8888-146


Our employee
Our employee
Our employee
Our employee
Our employee
Our employee
Advice in:  
Special Knowledge:
Parts, Electric

Advice in:  
Special Knowledge:
Components (Enduro, DH)

Advice in:  
Special Knowledge:
Cycle Claim, Technics
Our employee
Our employee
Our employee
Our employee
Our employee
Our employee
Advice in:  
Special Knowledge:
Roadbikes, Clothing
Advice in:  
Special Knowledge:
Cycle Claim, Technics
Advice in:  
Special Knowledge:
Manufacturer's claim
Our employee
Our employee
Our employee
Our employee
Our employee
Our employee
Advice in:  
Special Knowledge:
Bicycles, Clothing
Advice in:  
Special Knowledge:
Cycle Claim
Advice in:  
Special Knowledge:
Damage in transit,
Investigation
Our employee
Our employee
Our employee
Advice in:  
Special Knowledge:
Credit advices
Advice in:   
Special Knowledge:
Damage in transit,
Investigation
Advice in:  
Special Knowledge:
Cycle Claim, Technics